FAQ

Where is Northwest Plaza located?

Northwest Plaza is located at 10301 Northwest Freeway, Houston, TX 77092.

What are the office hours?

Monday - Friday from 8:30 AM to 5:30 PM.

What are the access hours?

Access your unit 24/7.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What type of units are offered?

We offer covered parking as well as temperature-controlled storage units.

What security features do you offer?

We offer controlled gate entry, perimeter fencing, as well as 24-hour video surveillance.